// CYNDRA_ONBOARDING / 04_EXTENDING

Extending your agent

Once your agent works, what else can you plug into it? Channels, integrations, scheduled tasks, multi-agent setups, custom skills. This is the menu — pick what you want, ping us, we'll wire it up.

How to add anything new

Same flow for every extension: ping us in the shared Telegram group with what you want. We confirm what we need from you (an OAuth approval, an API key, a bit of context), wire it up, and ping you back when it's live. Most things take 15-30 minutes of our time.

  • You don't need to learn anything technical to add a tool. We do the wiring.
  • Each integration is a one-time setup. Once it's connected, your agent uses it forever.
  • Most additions are included in your existing engagement. Bigger, custom builds (a full new app, a heavily customized workflow) we'll quote separately.
If your tool has a public API, the agent can probably use it. Just tell us the name. If it doesn't (closed enterprise system, no API), we'll talk about workarounds — sometimes browser automation, sometimes email-based integrations.

Channels — where you talk to your agent

You started with Telegram. You can add more channels in parallel — same agent, multiple ways to reach it.

WhatsApp

30 min

Add WhatsApp alongside Telegram. Same agent answers in both. Useful if your clients message you on WhatsApp and you want the agent to triage.

Slack

30 min

Drop the agent into your team's Slack workspace. Direct messages or channel mentions. Great for shared agents (ops bot, sales bot, etc).

Discord

30 min

Discord channel integration. Same as Slack — DMs or @mentions in any channel you add it to.

Email

30 min

Give your agent its own email address (we'll spin up a fresh Gmail). Forward emails to it for triage, or have it send emails on your behalf with your approval.

iMessage

1 hr+

Beta. Works on the Mac mini natively, but Apple makes it weird. We'll discuss tradeoffs if you want this.

Voice (phone)

1 hr+

Voice calls in and out. We use a Twilio-backed setup so your agent can take or make actual phone calls. Premium feature — talk to us.

Integrations — tools your agent can use

Your agent can read from and act on most modern software. Here are the ones we wire up most often. If yours isn't listed, ask — most APIs work.

Google Workspace

Gmail

15 min

Read, draft, send (with approval), search, label, archive.

Google Calendar

15 min

Read availability, book meetings, send invites, decline conflicts.

Google Drive

15 min

Find files, summarize docs, create new docs, organize folders.

Google Sheets

30 min

Read data, write data, build dashboards, run formulas.

Microsoft 365

Outlook (mail)

30 min

Same as Gmail. Personal accounts: easy. Org accounts: depends on IT.

Outlook Calendar

30 min

Read availability, book meetings, send Teams links.

CRM & sales

HubSpot

30 min

Contacts, deals, pipelines, notes. Agent can update deal stages, log calls, create contacts.

Salesforce

1 hr+

Full read/write. Heavier setup because of org-specific permissions, but works.

Pipedrive

30 min

Pipeline management, contact logging, activity tracking.

Attio

30 min

Modern CRM, full API access, very agent-friendly.

Project management & docs

Notion

15 min

Read and write pages, databases, comments. Common starting point.

Monday.com

30 min

Boards, items, status updates, automations.

Linear

15 min

Issues, projects, comments. Great for engineering teams.

Asana / ClickUp

30 min

Tasks, projects, time tracking. Standard issue.

Marketing & content

Beehiiv / Mailchimp

30 min

Newsletter writing, sending, subscriber management.

Metricool

30 min

Cross-platform social scheduling and analytics.

X / LinkedIn

30 min

Post, schedule, monitor mentions, draft replies.

Google Photos

30 min

Find photos, organize, generate captions, build albums.

Finance & ops

Stripe

30 min

Read transactions, manage subscriptions, issue refunds (with approval).

QuickBooks

1 hr+

Slower setup — needs vendor approval — but works for invoices, expenses, reports.

Plaid (bank read)

1 hr+

Read-only bank accounts. Useful for cashflow monitoring.

Virtual cards (spending)

30 min

Capped virtual card via Stripe Issuing or similar. Agent can spend up to a limit you set without touching your real card.

Don't see your tool?

Ask. If it has an API (most modern SaaS does), it probably works. We've wired up: Airtable, Webflow, Shopify, Calendly, Loom, Vercel, Supabase, Cal.com, Tally, Typeform, Brex, Mercury, Ramp, Intercom, Customer.io, Zapier (as a bridge), and dozens of others. If yours has a public API, send us the docs link and we'll have a plan within an hour.

Scheduled tasks — work while you sleep

The agent runs 24/7, so it can do things on a schedule. This is the highest-ROI feature most clients underuse in week 1.

Common schedules clients set up

  • Every morning 7am: summarize overnight emails, calendar for today, top 3 priorities. Sent to Telegram.
  • Every Friday 4pm: draft a weekly client status email and queue it for review.
  • Every hour during business: check for new leads in HubSpot, ping you if any are high-priority.
  • Once a day at noon: check stock prices / KPIs / dashboards / RSS feeds, flag anything unusual.
  • Once a week: review last week's calendar and write a one-page reflection.
  • On the 1st of every month: pull invoices from QuickBooks and generate a P&L summary.
  • Every 30 minutes during work hours: check Slack for messages mentioning you, summarize when you're back.

How to set one up

Just describe it to the agent. "Every morning at 7am, send me a daily briefing with my calendar and top 3 emails." The agent saves the schedule and runs it. You'll see the output in Telegram. If you want to change or pause it, just say "pause my morning briefing" or "move my morning briefing to 8am".

Heartbeat mode: if you want a persistent low-pulse agent that wakes up every 30 minutes to check things and only pings you when something is worth pinging, we have that. Ask about "heartbeat".

Custom skills and voice tuning

Skills you can build

A skill is a saved how-to your agent executes on demand. We help you build them on calls or you build them yourself by walking the agent through a task and saying "save this as a skill called X".

  • Weekly client check-in email (your tone, your cadence, your pricing context).
  • New-lead intake (collect info, log to CRM, schedule follow-up, draft welcome email).
  • Customer onboarding sequence (5 emails over 14 days, personalized per customer).
  • Internal monthly report (pull data from 3 tools, format it, send to your team).
  • Pre-meeting prep (read attendees' LinkedIn, last 3 emails, last 3 meetings, send you a brief).
  • Weekly content calendar (look at industry news, draft 3 posts in your voice).

Voice tuning

If you want your agent to write more like you across the board, we can do a deep voice tune: you give us 10-20 examples of your writing (emails, posts, docs), we build a voice profile, the agent applies it everywhere it writes. Takes ~1 hour of our time and noticeably sharpens output.

Multi-agent setups (Cyndra Teams)

One Mac mini can host several agents. Each gets its own personality, memory, and channel presence. Most clients add a second agent in month 2-3.

  • Personal vs work — separate agents for personal life and work, separate Telegram chats, no crosstalk.
  • Per-team — sales agent, ops agent, marketing agent. Each has its own tools and SOPs.
  • Per-client — if you do client work, give each client a dedicated agent that knows only their context.
  • Specialist swarm — researcher + writer + reviewer agents that hand work to each other automatically.

We bill per agent at a discounted rate. Most clients land at 2-3 agents within 3 months.

Adding teammates

Bring others into your agent's Telegram group and they can talk to it too. The agent will recognize each person and address them by name.

  • Right now: everyone you add gets the same access level you have. Your assistant can do everything you can.
  • On the roadmap: per-person permissions (assistant can use email but not your brokerage, etc).
  • Workaround for partial access today: spin up a dedicated agent for that teammate with only the tools they need.
  • Ping us with the Telegram username of who you want added, and your assigned account manager will pull them in.

What's coming on the roadmap

Stuff we're building or testing right now. None of this is promised, but most of it is close.

  • Per-user permissions (granular access for team members).
  • Native voice — talk to your agent on your phone, no typing.
  • Background browsing — agent does its own deep research with citations.
  • Auto-billing reconciliation (Stripe + QuickBooks + your bank, all reconciled monthly).
  • Local model fallback — keep working when internet drops by switching to a local model on the Mac.
  • Mobile-first dashboard — see what your agent is up to without opening Telegram.
Have a feature in mind? Tell us. Most of the roadmap above came from clients asking. The fastest way to get something built is to be the first to ask for it.

// YOU'RE_DONE

That's the full onboarding map

Pre-call setup, day-of agenda, first-week playbook, and the extension menu. Bookmark this series — most clients come back to the extension menu in month 2 to plan their next round.