// CYNDRA_ONBOARDING / 04_EXTENDING
Extending your agent
Once your agent works, what else can you plug into it? Channels, integrations, scheduled tasks, multi-agent setups, custom skills. This is the menu — pick what you want, ping us, we'll wire it up.
How to add anything new
Same flow for every extension: ping us in the shared Telegram group with what you want. We confirm what we need from you (an OAuth approval, an API key, a bit of context), wire it up, and ping you back when it's live. Most things take 15-30 minutes of our time.
- You don't need to learn anything technical to add a tool. We do the wiring.
- Each integration is a one-time setup. Once it's connected, your agent uses it forever.
- Most additions are included in your existing engagement. Bigger, custom builds (a full new app, a heavily customized workflow) we'll quote separately.
Channels — where you talk to your agent
You started with Telegram. You can add more channels in parallel — same agent, multiple ways to reach it.
Add WhatsApp alongside Telegram. Same agent answers in both. Useful if your clients message you on WhatsApp and you want the agent to triage.
Slack
30 minDrop the agent into your team's Slack workspace. Direct messages or channel mentions. Great for shared agents (ops bot, sales bot, etc).
Discord
30 minDiscord channel integration. Same as Slack — DMs or @mentions in any channel you add it to.
Give your agent its own email address (we'll spin up a fresh Gmail). Forward emails to it for triage, or have it send emails on your behalf with your approval.
iMessage
1 hr+Beta. Works on the Mac mini natively, but Apple makes it weird. We'll discuss tradeoffs if you want this.
Voice (phone)
1 hr+Voice calls in and out. We use a Twilio-backed setup so your agent can take or make actual phone calls. Premium feature — talk to us.
Integrations — tools your agent can use
Your agent can read from and act on most modern software. Here are the ones we wire up most often. If yours isn't listed, ask — most APIs work.
Google Workspace
Gmail
15 minRead, draft, send (with approval), search, label, archive.
Google Calendar
15 minRead availability, book meetings, send invites, decline conflicts.
Google Drive
15 minFind files, summarize docs, create new docs, organize folders.
Google Sheets
30 minRead data, write data, build dashboards, run formulas.
Microsoft 365
Outlook (mail)
30 minSame as Gmail. Personal accounts: easy. Org accounts: depends on IT.
Outlook Calendar
30 minRead availability, book meetings, send Teams links.
CRM & sales
HubSpot
30 minContacts, deals, pipelines, notes. Agent can update deal stages, log calls, create contacts.
Salesforce
1 hr+Full read/write. Heavier setup because of org-specific permissions, but works.
Pipedrive
30 minPipeline management, contact logging, activity tracking.
Attio
30 minModern CRM, full API access, very agent-friendly.
Project management & docs
Notion
15 minRead and write pages, databases, comments. Common starting point.
Monday.com
30 minBoards, items, status updates, automations.
Linear
15 minIssues, projects, comments. Great for engineering teams.
Asana / ClickUp
30 minTasks, projects, time tracking. Standard issue.
Marketing & content
Beehiiv / Mailchimp
30 minNewsletter writing, sending, subscriber management.
Metricool
30 minCross-platform social scheduling and analytics.
X / LinkedIn
30 minPost, schedule, monitor mentions, draft replies.
Google Photos
30 minFind photos, organize, generate captions, build albums.
Finance & ops
Stripe
30 minRead transactions, manage subscriptions, issue refunds (with approval).
QuickBooks
1 hr+Slower setup — needs vendor approval — but works for invoices, expenses, reports.
Plaid (bank read)
1 hr+Read-only bank accounts. Useful for cashflow monitoring.
Virtual cards (spending)
30 minCapped virtual card via Stripe Issuing or similar. Agent can spend up to a limit you set without touching your real card.
Don't see your tool?
Ask. If it has an API (most modern SaaS does), it probably works. We've wired up: Airtable, Webflow, Shopify, Calendly, Loom, Vercel, Supabase, Cal.com, Tally, Typeform, Brex, Mercury, Ramp, Intercom, Customer.io, Zapier (as a bridge), and dozens of others. If yours has a public API, send us the docs link and we'll have a plan within an hour.
Scheduled tasks — work while you sleep
The agent runs 24/7, so it can do things on a schedule. This is the highest-ROI feature most clients underuse in week 1.
Common schedules clients set up
- Every morning 7am: summarize overnight emails, calendar for today, top 3 priorities. Sent to Telegram.
- Every Friday 4pm: draft a weekly client status email and queue it for review.
- Every hour during business: check for new leads in HubSpot, ping you if any are high-priority.
- Once a day at noon: check stock prices / KPIs / dashboards / RSS feeds, flag anything unusual.
- Once a week: review last week's calendar and write a one-page reflection.
- On the 1st of every month: pull invoices from QuickBooks and generate a P&L summary.
- Every 30 minutes during work hours: check Slack for messages mentioning you, summarize when you're back.
How to set one up
Just describe it to the agent. "Every morning at 7am, send me a daily briefing with my calendar and top 3 emails." The agent saves the schedule and runs it. You'll see the output in Telegram. If you want to change or pause it, just say "pause my morning briefing" or "move my morning briefing to 8am".
Custom skills and voice tuning
Skills you can build
A skill is a saved how-to your agent executes on demand. We help you build them on calls or you build them yourself by walking the agent through a task and saying "save this as a skill called X".
- Weekly client check-in email (your tone, your cadence, your pricing context).
- New-lead intake (collect info, log to CRM, schedule follow-up, draft welcome email).
- Customer onboarding sequence (5 emails over 14 days, personalized per customer).
- Internal monthly report (pull data from 3 tools, format it, send to your team).
- Pre-meeting prep (read attendees' LinkedIn, last 3 emails, last 3 meetings, send you a brief).
- Weekly content calendar (look at industry news, draft 3 posts in your voice).
Voice tuning
If you want your agent to write more like you across the board, we can do a deep voice tune: you give us 10-20 examples of your writing (emails, posts, docs), we build a voice profile, the agent applies it everywhere it writes. Takes ~1 hour of our time and noticeably sharpens output.
Multi-agent setups (Cyndra Teams)
One Mac mini can host several agents. Each gets its own personality, memory, and channel presence. Most clients add a second agent in month 2-3.
- Personal vs work — separate agents for personal life and work, separate Telegram chats, no crosstalk.
- Per-team — sales agent, ops agent, marketing agent. Each has its own tools and SOPs.
- Per-client — if you do client work, give each client a dedicated agent that knows only their context.
- Specialist swarm — researcher + writer + reviewer agents that hand work to each other automatically.
We bill per agent at a discounted rate. Most clients land at 2-3 agents within 3 months.
Adding teammates
Bring others into your agent's Telegram group and they can talk to it too. The agent will recognize each person and address them by name.
- Right now: everyone you add gets the same access level you have. Your assistant can do everything you can.
- On the roadmap: per-person permissions (assistant can use email but not your brokerage, etc).
- Workaround for partial access today: spin up a dedicated agent for that teammate with only the tools they need.
- Ping us with the Telegram username of who you want added, and your assigned account manager will pull them in.
What's coming on the roadmap
Stuff we're building or testing right now. None of this is promised, but most of it is close.
- Per-user permissions (granular access for team members).
- Native voice — talk to your agent on your phone, no typing.
- Background browsing — agent does its own deep research with citations.
- Auto-billing reconciliation (Stripe + QuickBooks + your bank, all reconciled monthly).
- Local model fallback — keep working when internet drops by switching to a local model on the Mac.
- Mobile-first dashboard — see what your agent is up to without opening Telegram.
// YOU'RE_DONE
That's the full onboarding map
Pre-call setup, day-of agenda, first-week playbook, and the extension menu. Bookmark this series — most clients come back to the extension menu in month 2 to plan their next round.