Channels
AI employees that work over WhatsApp
WhatsApp is where your customers and field teams already are. Cyndra AI employees respond in seconds, qualify leads, collect documents, answer routine questions, and hand complex cases to your team with full context.
Why it works
Why run an AI employee in WhatsApp
Meet customers where they already message
Respond to leads, clients, and field staff on WhatsApp in seconds, 24/7, instead of letting inquiries wait hours for a human.
Qualify, collect, and route automatically
Score inbound leads, collect intake documents and missing info, and route qualified opportunities to the right person with context.
Escalates the hard cases to humans
When a conversation needs judgment, the AI employee hands it to your team with a full summary and history, so nothing falls through.
What it ships
What a WhatsApp AI employee actually does
- Qualify inbound leads on WhatsApp and book them onto the calendar
- Collect onboarding and loan documents from clients piece by piece
- Answer routine customer questions about orders, status, and policy
- Send appointment reminders and confirmations automatically
- Triage guest messages for hospitality and route to the right desk
Connected
Works alongside the tools you already use
Your WhatsApp AI employee connects to 1,000+ tools. A few it pairs with naturally:
HubSpot
Salesforce
Gmail
Calendly
Stripe
Shopify
FAQ
AI employees for WhatsApp, answered
Can a Cyndra AI employee use WhatsApp Business?
Yes. Cyndra AI employees work through WhatsApp Business so they can message customers at scale, within WhatsApp's commerce and template rules. Complex or sensitive conversations escalate to your team with context.
What kinds of work can it handle on WhatsApp?
Lead qualification and booking, document collection, order and status answers, appointment reminders, and first-line customer support. Anything repetitive and high-volume that today fills your team's inbox.
Does it keep a record of conversations?
Yes. Every conversation is logged with a full audit trail, and summaries sync back to your CRM so your team has context before they step in.
More channels
Cyndra lives in every channel your team uses
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to work?
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